Manages R1SE observations to ensure quality, completeness and accuracy. Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs.Īpproves all Sports Book over-the-limit wagers for the property within guidelines.Ĭlose out Sports Book Writers at end of the shift and ensure money has been transferred to the main Cage. Supervises and directs daily labor to business volumes.Įnsure Sports Book area is clean and that the equipment is in proper working condition daily.Įnsures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the New York State Gaming Commission regulations. Investigates if a Sports Book guest is wagering in an unethical or irregular manner or if a Sports Book team member is working in an unethical or irregular manner and report the findings appropriately. Supervises responsibilitie s of Sports Book Writers.ĭevelops processes to consistently train and develop Team Members to improve their skill set and provide continuous improvement in guest service.Īssist Sports Book Manager in working closely with the marketing department to administer marketing programs and special promotions according to program specifications. Resolves complaints and manages difficult guest concerns. On an as needed basis, responsible for placing tickets, verifying and/or processing winning tickets. Assist in creating and implementing policies and programs that support the achievement of property and company financial and operational goals and strategic initiatives.Īssist Sports Book Manager in monitoring and making recommendations of Sports Book risk and liability, leading up to and during sporting events.Īssists in the s et up and post ing of all sporting events.Ĭommunicates and explains wagering to new guests.

Īssist Sports Book Manager in overseeing all Sports Book operations. Summary: Supervises all activities related to the day-to-day ope rational activities of the Sports Book department.

Sportsbook at rivers casino schenectady